Troubleshooting


Table of Contents

Configuring and deploying PowerServer projects
Permission errors when configuring the Web server profile
Syntax error during the build process
DB driver error during the build process
Error in the Unsupported (DWs) window
Failed to generate the PowerServer Web APIs project
Error uploading application files to FTP
Changed PBL list
"The string 'xxx' was not recognized as a valid DateTime" when converting DataWindow to data model
"Invalid object name 'xxx'" when converting DataWindow to data model
Failed to load database driver for PowerServer project
Failed to load database driver when building/deploying PowerServer project
Running installable cloud apps
Cloud app launcher and application executable
Failed to get the app publisher from the server
Failed to download the config file / installation package
App cannot run because the local version expired
Cannot start cloud app launcher
Application not found
Application executable disappeared suddenly
Window is slow to open
Failed to update the app
Models and controls
Cannot retrieve data when data includes null values
PBSELECT DataWindow error
RibbonBar control displays blank
Server
PowerServer Web APIs failed to start
How to figure out if the deployed Web APIs can run at all
Session errors
Transaction errors
Network errors
IIS-related errors
Failed to connect to the license server: No such host is known
Version of PowerServer Nuget packages does not match that of PowerBuilder
Unauthorized error
Database
Different results returned from an ASE stored procedure
SelectBlob data truncated
Garbage letters display when retrieving multibyte data
ASE stored procedure returns transaction mode error
Slow app performance with SQL Anywhere
64-bit database cannot be connected from IIS
SQLHandle not found
"Invalid object name 'xxx'" when executing ESQL
Inconsistent information with set_context and sys_context
Others
Unresolvable external pbdom_document
License errors
Failed to call the license server API
Failed to login the license server
Access to powerserver\licoffdata.bin is denied
Cannot access License.json
"The application license is invalid" error
PowerServer solution errors
Unable to find package PowerServer.Api or PowerServer.Core
Failed to update NuGet packages in PowerServer C# solution
Runtime error numbers