Session creation failed

The following error might occur when you run an installable cloud app: Session creation failed.

Error 1:


If the host server connects to Internet via a proxy server, then PowerServer Web APIs has to be configured with the proxy server as well.


Open the PowerServer C# solution > the ServerAPIs project > the Server.json file, and configure the proxy server settings in the "ProxyOptions" block.

    "ProxyOptions": {
      "Server": "",
      "Username": "",
      "Password": ""

Error 2:


Two applications under the same IIS website cannot use the same application pool.


Step 1: Configure the two applications to use different application pools.

Step 2: Restart the website.