Cannot connect to the server when creating the session

The following error might occur when you run an installable cloud app: Cannot connect to the server when creating the session.

Cause A:

The .NET server might have its IP address changed, for example, it is set to obtain IP address automatically.

Solution A:

Set a static IP address or a domain name for the .NET server.

Cause B:

The .NET server might have set up a firewall and the firewall might not allow the specified port number to go through.

Solution B:

Configure the firewall on the server to allow the specified port number to go through.