Cannot start cloud app launcher

The Cloud App Launcher failed to start even if the launcher has already been installed.

Cause:

The client machine has third-party firewall tool, such as Sophos. The process of Sophos such as swi_filter.exe and swi_service.exe block the access to the application URL.

Solution:

Configure the firewall to allow access to the following IP address and port numbers:

http://127.0.0.1:26568

http://127.0.0.1:26569