Troubleshooting suggestions for common network errors

Due to the deployment architecture of PowerServer, there are many factors that may cause network errors. Conducting a comprehensive analysis to identify the root cause is recommended.

To begin the preliminary analysis, you can follow these steps:

  • Check for network bottlenecks on the physical network.

    For instance, ensure that the client and server are not located too far apart, as distance can affect network performance.

  • Evaluate the performance of the PowerServer Web API server.

    When the CPU usage is high, there may be no response after the request.

  • Assess the performance of the database server.

    You can utilize database monitoring tools to identify any potential bottlenecks.

  • Determine if there are any instances of single requests involving large amounts of data or high concurrency in the application.

    In such cases, consult the Performance Guide to explore suitable optimization solutions.