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PowerServer Troubleshooting Guide
Troubleshooting PowerServer Toolkit
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Package Tool
"Failed to build the native mobile app" error when creating the Android APK package
Contents
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Troubleshooting Appeon Install
InstallShield Errors
Error 1607 or 1628
Error 1155
DLL function call crashed error when launching a PowerServer setup program
Setup crashed when clicking Browse during PowerServer Toolkit installation
Install PowerServer to .NET IIS
IIS configuration
IIS 7.5 or later
Full access rights to IIS Web root
Enable 32-bit .NET framework on 64-bit Windows
IIS 7.5 or later
Install Appeon Workspace
"Cannot install application because the certificate for *** is not valid" when installing Appeon Workspace on iOS 7.1 or later device
HTTP 4.4 Not Found error when Appeon Workspace tries to get auto-upgrade
Install Appeon File Server
Appeon File Server Installation Incomplete
Upgrade Installation
"Bad interpreter: No such file or directory" error
Error 14004 "The license file is missing"
Frequently Asked Questions
How to bind server instance to CPU?
How to start the server instance?
How much better is the performance when multiple instances are used?
Need more help?
Troubleshooting PowerServer Toolkit
Operating PowerServer Toolkit
PowerServer Toolkit does not respond when run by a non-administrator
"ADT is already running" error
Exiting PowerServer Toolkit completely after an error
PowerServer Toolkit Configuration
Testing connection fails during DB Type Profile configuration
"Error launching LoadConfig"
Feature Analysis
"The XML page cannot be displayed" when opening a UFA report
"Error loading ADTObjectList.xml"
"Error loading command string"
Feature analysis or deployment comes to a standstill
"This application has requested the Runtime to terminate it in an unusual way" error, when you deploy or analyze an application
"Error opening DLL Library adtxml.dll for external function"
PowerServer Debugger
"Script Debugger Component Not Found" error
"Component Not Registered" error
"Script Debugger Disabled" error
Package Tool
"Failed to build the native mobile app" error when creating the Android APK package
Troubleshooting Web Deployment
Deployment Performance
Unusual deployment duration
Failed to deploy applications
Failed to deploy applications in server console
Failed to deploy Web applications in 64-bit JEUS server
Task 1: Application Source Code Export
Source Code Export process aborts with a fatal error
How to locate problematic objects in an application
"Error: Failure in exporting XML file"
Warning 61537
Task 2: Application File Generation
Failure in Incremental Deployment
"Error launching LoadConfig"
"Failed to transfer command"
"Exception at: CString CparseEngine..."
"Error loading command string"
Feature Analysis and deployment freezes
"Fail to analyze application" and "Fail to analyze Menu Object A in the B application" errors
Error "Could not read object"
Task 3: Application Deployment
"Error: Failure in adding an application to [Server Name]"
Unable to write to FTP Server: "Error: Unable to find the destination directory"
Web application deployment to remote servers does not work
"Unable to cast object of type 'System.String' to type 'System.Byte[]'"
Troubleshooting Web/Mobile Applications
Launch Web/Mobile applications
"The format of the update config file is incorrect" error when running the mobile application
Appeon Workspace displays blank
IE shows "done" status and then stays blank
IE 7 reports "Internet Explorer cannot open the Internet site. Operation aborted." error
"Failed to get resource from PowerServer" error
"Unable to validate current license file. Please reinstall PowerServer"
Failed to install the Download Center plug-in
Failed to manually download Appeon ActiveX
Failed to initialize Appeon Weblibrary Component
Failed to download *.* file
Demo Web applications do not load in Internet Explorer
Web applications do not load in Internet Explorer
IE browser fails to open Web applications
"Failed to invoke remote procedure" error
"Automation server could not create object" error on some clients
"Object doesn't support this property or method" error
Display errors
Corrupt Chinese characters are displayed in a DataWindow
Text does not display or text is grayed out
DropDownListBox does not display completely
Nested reports over five pages do not display
Nested reports over 50 rows do not display
MDI windows do not display in full
Truncated display of data or controls in a DataWindow or Window
Extra space or padding between MDI client area and toolbar
Text displays in large size and is cut off
Unable to display the double-byte characters
Runtime issues
Error 10999 - Keyword not supported: 'dsn'
Cannot update Transaction Objects for WebLogic servers
Error 404 - File or directory not found
Http 404 not found error occurs when using WebSphere as the Application Server
"Stack overflow error"
"Failed to get DataWindow syntax from PowerServer"
Window loses focus of I-beam cursor
Receiving "Server busy" error
"Error occurred while creating an object instance" on the status box
"Are you sure you want to navigate away from this page?" warning message
DropDownDataWindow value incorrectly selected
"Predefined error_message pfc_dwdberror"
Demo Web application fails to call EJB component
"EonToolset60 Load resource failed"
The SQL statement cannot perform correctly when the Web server is installed on a VMWare
Data operation
Retrieved data does not display in DataWindows
Unable to retrieve data from database
Database lock
Data missing in some DataWindows
DataWindows do not respond
Manipulation on BLOB files
Blob data cannot be correctly manipulated if it is over 4MB
Manipulation on BLOB files for Adaptive Server Enterprise (ASE)
Blob size
ASE ODBC settings
Manipulation on BLOB files for SQL Anywhere
Fail to parse the result meta of the Select statement
Fail to update data
Fail to update dynamically generated DataWindow
Update error: Failed to update database due to java.sql.SQLException... cannot insert the value NULL...
"Error converting data type A to B"
Fail to update DataWindows with newly entered Korean characters
SelectBlob and UpdateBlob have different results for non-binary fields
How to solve the messy code issue when retrieving data in Oracle
IWA issues
Cannot install IWA app via Microsoft Edge
IWA Runner installation repeatedly occurs
Others
ASE Chained mode issue
Windows open relatively slow
Web application is very slow if use SQL Anywhere 10 and PowerServer for .NET
SQL Anywhere engine crashes when you insert data into AppeonDB
An item which usually requires one click must be clicked twice to be selected
Special characters in URL cause missing parameters when being redirected
Weblibrary and cedownloadcenter DLLs cannot be updated
Troubleshooting PowerServer
Loading AEM
AEM Web page cannot display or cannot display correctly in IE 9
Cannot log into AEM in IE 10
Server Error in '/Servlet' Application
Object reference not set to an instance of an object
Fail to pre-compile AEM
The AEM Web page cannot be displayed
Error "500 Servlet jspservlet: ..."
Fail to log into AEM with the default user name and password
Security settings in AEM do not take effect
PowerServer
"java.io.IOException: Cannot run program 'jar': ..." error
Error 10999 - Failed to start new transaction...
JBoss console reports "...Stopped deployment appeonserver.jar..." error
JBoss console hangs during startup process
"Remote connection failed: java.io.IOException: Message data for non-existent channel"
AEM cannot access WebSphere data sources when global security is on
PowerServer is dead when dynamically creating a DataWindow
PowerServer responds to user requests slowly
AEM cannot interface with a particular PowerServer
JDBC/ODBC TDS data type discrepancy on SQL Anywhere
Empty/Null value update error if SQL Anywhere/ASE
Web application does not run when the database is disconnected by exception
"Table or view not found" error
"Table already exists" error
"java.sql.SQLException:[Microsoft][ODBC SQL Server Driver]Connection is busy with results for another hstmt" Error when using the Microsoft SQLServer database
Error converting data type varchar to datetime
"ORA-01461" error in AEM when test a data source
"oracle 9i failed: System.Data.OracleClient requires Oracle client software version 8.1.7 or greater"
Procedure 'appeon_procdataobjects' not found
Fail to start PowerServer on JEUS
Status Monitor exits after restarting PowerServer for WebLogic in Linux
The data source test will fail if the Shared memory is checked
"Library used incorrectly" error
PowerServer Cluster
Loading application is slow when Appeon Cluster works in virtual machines
Retrieving data is slow when Appeon Cluster works in virtual machines
Troubleshooting PowerBuilder
PowerBuilder issues
Nested reports over five pages do not display
Upgrading to a different Build of PowerBuilder
Data range issue with n-Tier NVOs
Error Messages
Error Message Formats
Error Message Numbers and Descriptions
Error Message Priority
Errors
Error 00001-09999
Error 10001-16133
Error 20000-20042
Solutions
Error 00001
Error 00002
Error 00003
Error 00004
Error 00005
Error 00006
Error 00007
Error 00008
Error 00009
Error 00010
Error 00011
Error 00012
Error 00013
Error 00014
Error 00015
Error 00016
Error 00017
Error 00018
Error 00019
Error 00020
Error 00021
Error 00022
Error 00023
Error 00024
Error 00025
Error 00026
Error 00027
Error 00028
Error 00029
Error 00030
Error 00031
Error 00032
Error 00051
Error 00052
Error 00053
Error 00054
Error 00055
Error 00056
Error 00057
Error 00058
Error 00059
Error 00060
Error 00901
Error 00902
Error 00904
Error 00905
Error 00906
Error 01001
Error 01002
Error 01003
Error 01004
Error 01005
Error 01006
Error 02002
Error 02003
Error 02004
Error 02005
Error 02006
Error 02007
Error 02010
Error 02011
Error 02012
Error 02013
Error 03001
Error 03002
Error 03003
Error 03004
Error 03501
Error 03502
Error 03503
Error 03504
Error 03505
Error 03506
Error 03507
Error 03508
Error 03509
Error 03510
Error 03511
Error 04001
Error 04002
Error 04003
Error 04004
Error 04005
Error 04006
Error 09999
Error 10001
Error 10014
Error 10015
Error 10016
Error 10017
Error 10501
Error 10502
Error 10504
Error 10505
Error 10506
Error 10507
Error 10508
Error 10999
Error 11006
Error 11007
Error 11008
Error 11009
Error 11010
Error 11011
Error 11012
Error 11013
Error 11014
Error 11015
Error 11016
Error 11017
Error 11020
Error 11021
Error 11022
Error 11023
Error 11024
Error 11025
Error 11026
Error 11027
Error 11028
Error 11029
Error 11502
Error 11503
Error 11509
Error 11512
Error 11514
Error 11515
Error 11516
Error 11517
Error 11519
Error 11520
Error 11521
Error 11522
Error 11523
Error 11524
Error 12001
Error 12008
Error 12009
Error 12010
Error 12011
Error 12012
Error 12013
Error 12015
Error 12016
Error 12017
Error 12018
Error 12019
Error 12020
Error 12021
Error 12025
Error 12026
Error 12027
Error 12028
Error 12029
Error 12030
Error 12501
Error 12502
Error 12503
Error 12504
Error 12505
Error 12506
Error 12507
Error 12508
Error 12509
Error 12510
Error 12511
Error 13001
Error 13002
Error 13003
Error 13004
Error 13005
Error 13006
Error 13007
Error 13008
Error 13009
Error 13010
Error 13011
Error 13012
Error 13013
Error 13014
Error 13015
Error 13016
Error 13017
Error 13018
Error 13019
Error 13020
Error 13021
Error 13022
Error 13023
Error 13024
Error 13025
Error 13026
Error 13027
Error 13028
Error 14001
Error 14002
Error 14003
Error 14004
Error 14005
Error 14006
Error 14009
Error 14010
Error 14016
Error 14017
Error 14018
Error 14019
Error 14020
Error 14022
Error 14024
Error 14025
Error 14026
Error 14027
Error 14028
Error 14029
Error 14030
Error 14031 (.NET only)
Error 14032
Error 14033
Error 14501
Error 14502
Error 15002
Error 15003
Error 15004
Error 15005
Error 15006
Error 15007
Error 15009
Error 15010
Error 15011
Error 15012
Error 15013
Error 15016
Error 15020
Error 15021
Error 15022
Error 15023
Error 15051
Error 15052
Error 15053
Error 15054
Error 15055
Error 1004
Error 1005
Error 1007
Error 1008
Error 1009
Error 16100
Error 16101
Error 16102
Error 16105
Error 16106
Error 16107
Error 16116
Error 16124
Error 16133
Error 20000
Error 20001
Error 20002
Error 20003
Error 20004
Error 20005
Error 20006
Error 20007
Error 20008
Error 20009
Error 20010
Error 20011
Error 20012
Error 20013
Error 20014
Error 20015
Error 20016
Error 20017
Error 20018
Error 20019
Error 20020
Error 20021
Error 20023
Error 20024
Error 20025
Error 20026
Error 20027
Error 20028
Error 20029
Error 20030
Error 20031
Error 20032
Error 20033
Error 20034
Error 20035
Error 20036
Error 20037
Error 20038
Error 20040
Error 20041
Error 20042
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