License Management

In PowerServer 2017 and later versions, the developer is required to activate PowerServer using a valid account. If you do not have a valid account, please contact your license administrator to create an account for you. And depending on whether the machine where PowerServer is installed has Internet access or not, the account should be assigned with an online license or offline license.

For more about the rules for the account and license, check the articles in the Appeon Support Center.

Internet connection

If the machine where PowerServer is installed connects with Internet via a proxy server, then you will need to input the proxy server settings in the Internet Connection page, otherwise PowerServer cannot be activated using an online license or using an offline license in the "activation with Internet connection" way. If no proxy server is used for Internet connections, or if you plan to activate an offline license in the "activation without Internet connection" way, then leave "No proxy" selected by default on the Internet Connection page.

To input the proxy server settings, follow these steps:

Step 1 -- On the License Management page, select Internet Connection.

Step 2 -- In the Internet Connection section, select "Use a proxy server to connect to Internet".

Step 3 -- Input the IP address, port number, user name, and password of the proxy server. Leave user name and password empty if no authentication is required.

Step 4 -- Click Save to apply the settings.

Figure 49. License Management - Internet Connection

License Management - Internet Connection

Online license activation

The online license, as its name suggests, must be activated online, which means, Internet access is required during activation process.

When an account is properly assigned with a valid online license by your license administrator, you can directly use it to activate PowerServer. The account will be validated and the online license will be activated by the Appeon license server via Internet.

Activating an online license

To activate an online license, follow these steps:

Step 1 -- On the License Management page, select Online License.

Figure 50. License Management - Online License

License Management - Online License

Step 2 -- In the Online License Activation section, input the user name and password for your account, and then click Activate.

Figure 51. Online License Activation

Online License Activation

Make sure the current machine can connect to Internet, as your account will be validated and the binding license will be activated by the Appeon license server immediately. Once validation and activation is successful, the corresponding license information will be displayed.

Figure 52. License Information

License Information

De-activating an online license

Once the online license is activated successfully, you should not de-activate it unless you absolutely need to, for example, to move PowerServer to a different machine.

To de-activate an online license, follow these steps:

Step 1 -- On the License Information page that displays when activation is successful, click the Deactivate link, and then click the Yes, I'm sure I want to deactivate. link.

Figure 53. Deactivate

Deactivate

Step 2 -- When you are prompted to confirm the deactivation, click OK to deactivate, or click Cancel to stay activated.

Once deactivation is successful, you will be redirected to the Online License Activation page.

Offline license activation

Offline license is created to meet the needs where the machine with PowerServer installed does not have Internet connection all the time or at all.

An account assigned with an offline license can be used to activate PowerServer with or without Internet connection. When an account with an offline license is used with Internet connection, the process is exactly the same as the account with an online license.

Activating an offline license

To activate an offline license, follow these steps:

Step 1 -- On the License Management page, select Offline License.

Figure 54. License Management - Offline License

License Management - Offline License

Step 2 -- In the Offline License section, input the user name and password for your account, and select whether to activate the license with or without Internet connection.

Figure 55. Offline License Activation

Offline License Activation

  • If Activation with Internet connection is selected, make sure your current machine can access Internet, and the offline license will be activated by the Appeon license server immediately after you click Activate, as easy as the online license.

  • If Activation without Internet connection is selected, you will need to take the following steps to activate the offline license:

    1. Click Generate Client Request to create the activation request (a text string), and then click Copy to copy the request string to clipboard.

    2. Transfer the copied string to a machine with Internet connection, and visit the License Activation web page by this URL: https://www.appeon.com/license/get/activation-code?type=activation. On the web page, paste the copied request string to the text box and then click Submit. A server response (another text string) is generated.

    3. Transfer the server response string back to the PowerServer AEM, and paste the string to the Server Response text box, and then click Activate.

      Figure 56. Request string and Response string

      Request string and Response string

Once the offline license is activated successfully, the corresponding license information will be displayed.

De-activating an offline license

Once the offline license is activated successfully, you should not de-activate it unless you absolutely need to, for example, to move PowerServer to a different machine.

To de-activate an offline license, follow these steps:

Step 1 -- On the same Offline License page, click Offline License Deactivation to expand the section, and then click the Yes, I'm sure I want to deactivate. link.

Figure 57. Offline License Deactivation

Offline License Deactivation

Step 2 -- Depending on whether the machine has Internet connection, select to deactivate the license with or without Internet connection.

  • If Deactivation with Internet connection is selected, make sure your current machine can access Internet, and the offline license will be deactivated by the Appeon license server immediately after you click Deactivate and confirm the deactivation in the dialog box, as easy as the online license.

  • If Deactivation without Internet connection is selected, you will need to take the following steps to deactivate the offline license:

    1. Click Deactivate to generate the deactivation request string. Although the offline license is deactivated from PowerServer immediately after you click Deactivate, you should not stop here, because you should also deactivate the license from the Appeon license server to release the license for the subsequent use.

    2. Click Copy to get the deactivation request string, and transfer the string to a machine with Internet connection.

      Figure 58. Deactivation request string

      Deactivation request string

    3. On the machine with Internet connection, visit the License Deactivation web page by this URL: https://www.appeon.com/license/get/activation-code?type=deactivation. On the web page, paste the copied string to the text box and then click Submit. You will be prompted if the license is de-activated successfully from the Appeon license server.

Offline License Renewal

When an offline license is renewed by your license administrator, you will need to renew the offline license for the current PowerServer accordingly.

To new an offline license for the current PowerServer, follow these steps:

Step 1 -- On the License Management page, select Offline License Renewal.

Step 2 -- In Offline License Renewal section, select whether to renew the offline license with or without Internet connection.

Figure 59. Offline License Renewal

Offline License Renewal

  • If Renew with Internet connection is selected, make sure your current machine can access Internet, and the offline license will be renewed by the Appeon license server immediately after you click Renew.

  • If Renew without Internet connection is selected, you will need to take the following steps to renew the offline license:

    1. Click Generate Client Request to generate the renewal request string.

    2. Click Copy to get the renewal request string, and transfer the string to a machine with Internet connection.

    3. On the machine with Internet connection, visit the License Renewal web page by this URL: https://www.appeon.com/license/get/activation-code?type=renewal. On the web page, paste the copied string to the text box and then click Submit. A response string will be generated if the license is renewed successfully by the Appeon license server.

    4. Transfer the response string back to the PowerServer AEM, and paste the string to the Server Response text box, and then click Renew.

The renewal license will take effect the day after the current license expires.