If your Appeon for PowerBuilder copy is directly purchased from Appeon Limited, please contact our Technical Support at support@appeon.com for help. Please be prepared to provide the following files listed in the following table to Appeon Technical Support. This will aid debugging.
Table 8. Files for technical support
|
File Type |
File Name |
|---|---|
|
Application Server Configuration File |
For EAServer: <EASERVER>\Repository\Instance\com\sybase\djc\server\ApplicationServer\{INSTANCE_NAME}.properties <EASERVER>\\bin\run_server.bat <EASERVER>\\bin\djc-setenv.bat For WebLogic: <WL_Domain>\setEnv.sh <WL_Domain>\startWebLogic.sh <WL_Domain>\config.xml <WL_Domain> indicates the domain path of WebLogic server. For WebSphere: <WAS_HOME>\startServer.sh <WAS_HOME> indicates the home directory of WebSphere server. For JEUS: <JEUS_HOME>\bin\jeus.properties.cmd <JEUS_HOME>\jeus.cmd <JEUS_HOME>\datasources.xml <JEUS_HOME> indicates the installation path of JEUS. For JBoss: <JBOSS_HOME>\bin\run.bat <JBOSS_HOME>\bin\run.conf <JBOSS_HOME>\bin\service.bat All XML files in the <JBOSS_HOME>\server\<instancename>\conf folder. <JBOSS_HOME> indicates the home path of WildFly or JBoss EAP application server. |
|
Application server log file |
For EAServer: <EASERVER>\logs \ {INSTANCE_NAME} .log For WebLogic: <WL_Domain>\mydomain.log and all <WL_Domain>\mydomain.log* files * indicates the sequence number of the log files. For WebSphere: All files in the <WAS_HOME>\logs\server1 folder For JEUS: All files in the <JEUS_HOME>\logs folder. For JBoss: All files in <JBOSS_HOME>\server\<instancename>\log folder. |
|
Appeon Server configuration file |
For Appeon Server installed to EAServer, WebLogic, WebSphere, JBoss or JEUS: All files in the <appeonserver>\repository\<instancename>\config folder. For Appeon Server installed to IIS: All files in the <appeonserver>\AEM\config folder. <appeonserver> indicates the Appeon Server installation path. |
|
Appeon Server log file |
For Appeon Server installed to EAServer, WebLogic, WebSphere, JBoss or JEUS: All files in the <appeonserver>\repository\<instancename>\log folder. For Appeon Server installed to IIS: All files in the <appeonserver>\AEM\Log folder. <appeonserver> indicates the Appeon Server installation path. |
|
Appeon Server Repository DB |
For Appeon Server installed to EAServer: <appeonserver>\db\AppeonServer.db For Appeon Server installed to WebLogic, WebSphere, JBoss or JEUS: <appeonserver>\repository\<instancename>\db\appeondb.script For Appeon Server installed to IIS: All files in the <appeonserver>\AEM\db folder. <appeonserver> indicates the Appeon Server installation path. |
|
Appeon license file |
Appeon Server installed to EAServer, WebLogic, WebSphere, JBoss, and JEUS: <appeonserver>\license.appeon For IIS: <appeonserver>\AEM\bin\license.appeon |
|
Web Server configuration file |
httpd.conf |
|
Web Page file |
Web Server path\application name\window name.html Web Server path\application name\window name.js Web Server path\application name\all DataWindows on window.xml Note: If the window named includes inheritance, then also supply all ancestors.html and ancestors.js files. |
|
PowerBuilder exported source code file |
PowerBuilder application path\exported window name.srw PowerBuilder application path\exported DataWindow names.srd Note: Exported windows should include exported ancestor windows and exported ancestor user objects. |


