When a UFA report is opened in Internet Explorer, the page displays an error message "the XML page cannot be displayed". The page also gives the following description in bold "Microsoft JScript runtime error Automation server cannot create object".
Cause A: The Internet Explorer used to open the UFA report is version 5.5 or earlier.
Solution A: Upgrade to the Appeon-certified Internet Explorer version: Internet Explorer 8.0 or above.
Cause B: The version of Internet Explorer is 6.0 SP2, which by default does not allow active content to run.
Solution B: Go to Internet Options > Security in Internet Explorer, make sure the option "Allow active content to run in files on My Computer" is enabled.
