Unable to write to FTP Server: "Error: Unable to find the destination directory"

When accessing the FTP server to upload Web files the following error will be displayed "Error: Unable to find the destination directory".

Cause: The Web files cannot be uploaded to the FTP server because the user specified in the Web Server profile is not authorized to write to the FTP server.

Solution: If an IIS FTP server is being used, follow the instructions detailed below. If another type of FTP server is being used, the following instructions will also give you a general idea of what changes need to be made to the configuration on the FTP server:

Open Administrative Tools > Internet Services Manager, and check the Properties for the Default FTP Site folder:

  • Verify that the Write property is selected in the Home Directory tab.

  • Verify that the Granted Access option is selected in the Directory Security tab.