Provide the Crash Dump file

PB 2025 and later versions now support generating crash dump files, which help Appeon developers analyze random crashes. Please follow the steps below to obtain the crash dump file:

  • If you are running the application in the IDE, find the pb.ini file, which by default is located in %localappdata\Appeon\PowerBuilder 25.0\pb.ini, such as C:\Users\Administrator\AppData\Local\Appeon\PowerBuilder 25.0.

  • Open this pb.ini file and then set the following to the [Debug] section:

    [Debug]

    DumpOutPut = 1

    If you are running the deployed EXE, please create a pb.ini file in the directory where the EXE is located and include the above content.

  • Restart the PowerBuilder IDE or rerun your EXE. Then try to reproduce the crash.

  • After it crashes, open the %TEMP% directory, check if any PB250.exe.###.dmp or yourapp.exe.###.dmp file is generated here.

  • Zip this dmp file and send it to Appeon Support.

For details, please refer to: https://docs.appeon.com/pb2025r2/pbug/PBINI_settings.html.