Provide additional information on the crash issue

Additional information is needed to reproduce this issue, including:

  • Windows system version, bit architecture, regional language settings (required if not English) , current user permissions, and security software .

  • If the crash was random, please specify which operations were performed before the crash occurred; it would be best to also explain which PowerBuilder code was executed during these operations.

  • Does the application use any third-party ActiveX, OLE or OCX?

  • What investigation methods have you tried?