Renewing an offline license

To review an offline license, 1) you or your license administrator will need to pay to renew the PowerBuilder subscription in the Appeon User Center, and then 2) you or the developer will need to manually renew the offline license in the local PowerBuilder.

Make sure both 1) and 2) are completed before the offline license expires.

To manually renew the offline license in the local PowerBuilder, you or the developer will need to follow these steps:

  1. In PowerBuilder, select Help > Offline License Management > Renew.

  2. Select to renew the offline license with or without Internet connection.

    • If you select Renewal with Internet connection, make sure your current machine can access Internet, and the offline license will be renewed by the Appeon license server immediately after you click Renew.

    • If you select Renewal without Internet connection, do the following:

      1. Click Generate Client Request and a request string will be generated.

      2. Click Copy Client Request.

      3. Access the Renew page on the Appeon website on a computer that has Internet access.

      4. In the License Renewal text box that appears, paste the request string, and then click Submit.

      5. After it is renewed successfully, click Copy to copy the response string.

      6. Go back to PowerBuilder on your own computer, click Paste Server Response to paste the response string, and then click Renew.

      7. Click OK when the renewal completes and PowerBuilder is renewed accordingly.

Note: The renewed offline license will take effect the day after your last license expires.

If the offline license is not renewed successfully, you will receive the following reminder, when getting closed to the expiration day.