User account

The license is assigned to (or bound to) the user account, and then the user activates the product using the user account.

Each user should create a user account on the Appeon website in order to use the Appeon product. The email address and the password they entered for registration will be used as the user account for not only logging into the Appeon website but also activating the Appeon product (including PowerBuilder, PowerServer (PB Edition), and InfoMaker).

One user account cannot log in to the trial and paid versions at the same time.

Changing the email address

Once a user account is created, you cannot change the email address for an existing account.

To change the email address for a user account, you need to create a new user account with the new email address and then transfer the license to the new account. For detailed instructions, refer to Transferring licenses.

Note

To change the email address for the Order Owner Account, you must 1) register a new user account on the Appeon website using the new email address, and 2) contact sales@appeon.com to transfer the credentials (Order Owner & Appeon Enterprise Account when applicable) and orders to the new Order Owner email address.