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Offline License Activation

Activating with an offline license
Deactivating an offline license

Activating with an offline license

To activate with an offline license, follow these steps:

  1. On the License Management page, select Offline License and the Offline License page appears.

  2. Enter the email address and the password for your user account.

  3. Depending on whether the machine has Internet connection, select to activate the license with or without Internet connection.

    • If you select Activation with Internet connection (it is selected by default if Internet connection is detected), make sure your current machine can access Internet and then click Activate. The offline license information will be displayed after it is activated.

    • If you select Activation without Internet connection, do the following:

      1. Click Generate Client Request and then click Copy after the client request (a text string) is generated.

      2. Access the Activation page on the Appeon Website on a computer that has Internet access.

      3. In the License Activation text box that appears paste the client request, and then click Submit.

      4. After it is activated successfully, click Copy to copy the server response (another text string).

      5. Go back to the AEM Offline License page on your own computer, paste the response string, and then click Activate. The offline license information will be displayed after it is activated.

Deactivating an offline license

Once the offline license is activated successfully, you should not de-activate it unless you absolutely need to, for example, to move PowerServer to a different machine.

To de-activate an offline license, follow these steps:

  1. On the Offline License page, expand the Offline License Deactivation section.

  2. Read the notes and then click the Yes, I’m sure I want to deactivate link.

  3. Depending on whether the machine has Internet connection, select to deactivate the license with or without Internet connection.

    • If you select Deactivation with Internet connection, make sure your current machine can access Internet, and the offline license will be deactivated by the Appeon license server immediately after you click Deactivate and confirm the deactivation in the dialog box.

    • If you select Activation without Internet connection, do the following:

      1. Click Deactivate.

      2. Confirm the deactivation and the offline license will be deactivated on the local machine. However, the offline license will be truly deactivated only after you submit the deactivation request to the Appeon license server and gets it deactivated from the Appeon license server. Therefore, you should not stop here, and should continue with the rest steps.

      3. Click Copy to copy the deactivation request string.

      4. Access the Deactivation page on the Appeon Website on a computer that has Internet access.

      5. In the License Deactivation text box that appears paste the deactivation request string, and then click Submit. The offline license is deactivated successfully from the Appeon license server.

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