Installing Appeon Xcelerator plug-in

Overview

The Appeon Xcelerator plug-in is downloaded and installed using different ways for Internet Explorer and the other Web browsers (such as Edge, Chrome, Firefox, and Opera). And due to the restrictions of Internet Explorer, the plug-in installed via Internet Explorer cannot be accessed by the other Web browsers, while the plug-in installed via the other Web browsers can be accessed by Internet Explorer.

Installing Appeon Xcelerator plug-in via Internet Explorer

The Appeon Xcelerator plug-in will be downloaded as ActiveX plug-ins when downloaded and installed to Internet Explorer. There are two ActiveX plug-ins and the cabinet files for these two ActiveX plug-ins can be found in %appeon_server%\weblibrary_ax\x32 (or x64). And once downloaded and installed on the client side, they can be found as DLL files (for example, weblibrary68.dll and downloadcenter68.dll while the number 68 indicates the internal product version number) in C:\Windows\Downloaded Program Files. See the following table for details.

File Name

File Size

Technology

Purpose

ceondownload​center.cab

230 KB

A Microsoft ActiveX Web-browser plug-in

It consists of the EonDownload​Center COM component which manages the downloading and caching of Appeon Web applications.

weblibrary.cab

2509 KB

A Microsoft ActiveX Web-browser plug-in.

It consists of two COM components: EonUISpace and EonObject which act as the bridge to interact between the C++/JS libraries and the Web page.

There are two ways to install the Appeon ActiveX plug-ins:

  • Automatic installation: Appeon ActiveX will be automatically downloaded and installed to the client when you access the Web application with correct IE settings and user privileges. For step-by-step instructions on configuring the IE settings and user privileges, refer to the section called “Configuration for Web client PC” in Installation Guide for Appeon PowerServer.

  • Manual installation: Manually download or copy the zip package of ActiveX control from IE to the client, decompress the zip package, right click the Update.exe file in the package and select "Run as administrator" to install the Appeon ActiveX control.

    The end user will be prompted to manually download the zip package when they access the Web application with insufficient user privileges or incorrect settings in Internet Explorer. You can also find the zip package (ax_install_x32.zip for 32-bit client or ax_install_x64.zip for 64-bit client) under the PowerServer installation directory (for example, C:\inetpub\wwwroot\appeon\weblibrary_ax\support) and send it to the end users.

    Alternatively, the user can open the command prompt window, navigate to the current location of update.exe, for example, C:\ax_install_x32\, and execute update.exe with -s command line option to install the Appeon ActiveX. More command-line options are provided below.

    Appeon command-line options

    Starting from Appeon 6.1, Appeon provides the following command-line options to enable you silently install or uninstall the Appeon ActiveX control. You should execute these command lines in the command prompt window.

    Table 6. 

    Option

    Description

    -s

    Silently executes the installation or uninstallation. With this command you will not see any graphical user interface that relates to the installation/uninstallation of the Appeon ActiveX control.

    For example, to install the Appeon ActiveX control in the silent mode:

    cd C:\ax_install_x32\
    Update.exe -s

    For example, to uninstall the Appeon ActiveX control in the silent mode:

    cd C:\ax_install_x32\
    Update.exe -s -u

    -u

    Uninstalls the Appeon ActiveX in the GUI mode.

    For example, to uninstall the Appeon ActiveX control in the GUI mode:

    cd C:\ax_install_x32\
    Update.exe -u

If for any reason Appeon ActiveX controls need to be removed from the client, you can follow instructions in this article in the Appeon support portal: http://support.appeon.com/index.php?/Knowledgebase/Article/View/55/10/the-steps-to-remove-appeon-activex-and-components.

Installing Appeon Xcelerator plug-in via Edge/Chrome/Firefox/Opera

The Appeon Xcelerator plug-in is contained in the Appeon multi-browser plug-in when downloaded and installed to Edge, Chrome, Firefox or Opera. There are two ways to install the Appeon multi-browser plug-in:

  • Automatic download and manual installation: The setup program of Appeon multi-browser plug-in will be automatically downloaded to the Web browser; and then you run this downloaded setup program to install the Appeon multi-browser plug-in.

  • Manual download/installation: You can also find the setup program of Appeon multi-browser plug-in (appeonbrowser.exe) under the PowerServer installation directory (for example, C:\inetpub\wwwroot\appeon\weblibrary_ax\crossbrowser), send it to the end users, and have the end users install the Appeon multi-browser plug-in to their client machines.

If for any reason the Appeon multi-browser plug-in needs to be removed from the client, you can follow instructions in this article in the Appeon support portal: http://support.appeon.com/index.php?/Knowledgebase/Article/View/93/10/how-to-remove-the-appeon-plug-ins-for-multi-browser.