The AEM Web page cannot be displayed

Unable to access AEM's Web page.

Cause A: EAServer is not running

Solution A: Verify that EAServer is running and accepting connections

Cause B: The URL for AEM is incorrect

Solution B: The URL format should be http://hostname:portnumber/AEM. Verify that the hostname is correct and that the portnumber is available. They are specified through the appeonserverhttp listener in EAServer Manager.

The appeonserverhttp listener and the appeonserveriiop listener are created automatically with Appeon Server installation. If they are not created successfully or not configured correctly, they need to be manually added or modified.

If the problem is not resolved, please check whether the Jaguar.log is empty (at %JAGUAR%\bin\ in Windows or $JAGUAR/bin/ in UNIX). If the Jaguar log is empty, refer to Cause C and Solution C to rectify the problem.

Cause C: there are two possible causes for the problem:

The EAServer hosting AEM is not running correctly.

The file (at %JAGUAR%\Repository\WebApplication\AEM\WEB-INF\classes\resources\ in Windows or $JAGUAR/Repository/WebApplication/AEM/WEB-INF/classes/resources/ in UNIX) has not been successfully loaded into the Internet Explorer browser (which usually happens the first time AEM is started).

Solution C: follow the steps below to fix the problem.

Step 1: Restart EAServer and verify that it is accepting connections.

Step 2: Verify that at least one of the Appeon Web demo applications can run correctly.

Step 3: Launch AEM with Internet Explorer. If AEM is not loaded successfully, please click the Refresh button in the browser to load the file.